At MAISON.S, we are fully committed to our customer satisfaction.
We offer 1 year full worry free warranty for all our customers
With limited exceptions, if your MAISON.S product is damaged during the first twelve (12) months you own it including damage caused by wear and tear, airlines, or other transit damage MAISON.S will cover all repair expenses, including shipping costs (ground only) to and from our repair facility. If we determine that the product is damaged beyond repair, we will replace it. If we determine that a replacement product is not available, we will provide you with a product of comparable value. Damages not covered are damage resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics), and incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses.